Sitter Guide

Questions to Ask Before Accepting a Housesit

The difference between a dream sit and a disaster often comes down to the questions you ask beforehand. Here's everything experienced sitters know to cover – before clicking “confirm.”

New sitters often focus on the listing photos and location. Experienced sitters focus on something else entirely: the conversation before confirming.

A thorough video call or phone conversation isn't about being suspicious. It's about ensuring the sit is genuinely right for you – and that you can deliver what the homeowner needs. Most problems on housesits trace back to something that could have been discussed upfront.

Printable Pre-Acceptance Checklist

All the questions below in a printable format. Take it into your video call, tick as you go, and jot notes.

Questions about the pet

This is the most important section. Pet care is usually the main reason why you're there.

Daily routine questions

  • “What does a typical day look like for [pet name]?” – Let them describe it in their own words. You'll learn more from their narrative than from a checklist.
  • “What times do they eat, and what exactly do they eat?” – Including portion sizes, wet vs dry, any supplements or medications mixed in.
  • “Where does the pet sleep?” – Crucial. If they sleep on the owner's bed and you don't want that, discuss it now.
  • “How long can they be left alone?” – Some pets genuinely cannot be alone for more than an hour. Know this before you commit.

Behaviour questions

  • “How are they with strangers/other dogs/cats?” – Listen carefully here. “He's protective” often means reactive or aggressive.
  • “How are they on a leash? Any pulling or reactivity?” – A 40kg dog that lunges at other dogs is very different from one that walks calmly.
  • “What's their recall like off-lead?” – Can they be let off, or must they stay on the lead always?
  • “Any separation anxiety?” – Barking, destruction, soiling when alone? This dramatically affects your freedom.

Health questions

  • “Any medical conditions or medications?” – Frequency, dosage, technique (pills hidden in food vs injections).
  • “Are they up to date on vaccinations?” – Especially relevant if you'll be around other animals.
  • “Any allergies or dietary restrictions?” – Including treats you shouldn't give.
  • “For elderly pets: Any end-of-life wishes I should know about?” – Difficult but important for very senior animals.

🐱 Cat-specific: Ask about hiding spots

“Where does the cat like to hide?” – Experienced sitters learn this the hard way. Cats vanish. In an emergency (fire alarm, needing to evacuate), you need to know where to look. Behind books on a shelf? Inside the airing cupboard? Under the floorboards? Ask.

Questions about the home

Practical essentials

  • “Is there reliable WiFi?” – Critical if you work remotely. Ask for a speed test result if possible.
  • “Is there a desk or workspace I could use?” – If you work remotely, a kitchen table isn't always suitable. And in winter, check that the workspace is in a heated part of the house.
  • “What's the parking situation?” – If you're driving, is there off-street parking? Permit required?
  • “Is the area walkable for shops and essentials?” – Or will you need a car for everything?
  • “Any areas of the house that are off-limits?” – Locked rooms, home offices, storage areas.

Quirks and systems

  • “Anything unusual about the heating, hot water, or appliances?” – Old houses often have quirks.
  • “Is there an alarm system? How does it work?” – Including what happens if it goes off accidentally.
  • “Are there any cameras inside or outside the house?” – You have a right to know. Indoor cameras should be off during your stay.
  • “Will anyone else have access during the sit?” – Cleaners, gardeners, family members popping by?
  • “Is there a cat flap, and how does it work?” – Some owners expect doors or windows left open for cat access. In winter, this matters. Microchip flaps, curfew timings – clarify now.
  • “Is there anything sentimental or irreplaceable I should know about?” – Valuable items, family heirlooms, antiques in high-pet-traffic areas. It's easier to discuss this now than after an accident.

Additional responsibilities

  • “Any garden or plant watering needed?” – Can be substantial in summer.
  • “Mail, bins, recycling – anything I need to manage?”
  • “Any other animals I should know about?” – Fish, chickens, outdoor cats that aren't in the listing.

Questions about logistics

  • “What time are you actually leaving, and what time do you return?” – Sit dates and actual departure times often differ. Clarify handover timing.
  • “What time would you like me to arrive?” – Allow time for a proper handover.
  • “How contactable will you be during the trip?” – Some owners are in remote areas with limited signal.
  • “Who's your emergency backup if I can't reach you?” – Neighbour, friend, family member.
  • “Where's the nearest vet, and do they have your details on file?” – Some vets won't treat without owner authorisation. Our guide to handling pet emergencies covers what to arrange in advance.
  • “How would vet bills be handled in an emergency?” – Card on file? You pay and get reimbursed? Clarify before it matters.

The Conversations Most Sitters Skip

These topics cause problems more often than almost anything else — yet they're rarely discussed before the sit starts.

Cleaning Expectations

This is one of the most common sources of conflict, and it almost never gets discussed beforehand. We wrote a full guide on cleaning expectations if you want to go deeper.

“I arrived at a home that was dusty with trash in all trash cans and unmade beds. I left it better than I found it, but still received a low score on cleaning.”

— Sitter, THS Forum

“Some hosts are just getting us in to do the cleaning.”

— Sitter expressing frustration, THS Forum

Questions to Ask About Cleaning

  • “What are your expectations for how I leave the home?” – Let them describe their standard. Match expectations now.
  • “Should I wash the sheets and towels I use?” – Surprisingly controversial. Some owners have specific preferences.
  • “Is there anything beyond normal tidiness you'd like me to do?” – Deep cleaning, garden maintenance, fridge clean-out?

Cameras and Surveillance

One of the fastest-growing complaints in housesitting forums. Don't discover this after you arrive:

“Homeowners should actively make a point about conveying the fact they have internal security cameras in a pre-sit chat rather than burying disclosure in listing fine print.”

— Sitter, THS Forum

Questions to Ask About Surveillance

  • “Are there any cameras inside the home? Can they be turned off during my stay?”
  • “What smart home devices will be active?” – Ring doorbells, Alexa, motion sensors that send notifications.
  • “How often do you expect updates?” – Daily photos? Weekly check-ins? Constant monitoring feels very different from occasional updates.

Emergency Vet Payments

A problem that causes real stress — and is completely avoidable if discussed beforehand:

“Some sitters might be left without a way to pay for an unexpected veterinary visit. This should NOT be happening.”

— THS Forum

Questions to Ask About Vet Emergencies

  • “How would vet bills be paid in an emergency?” – Card on file at the vet? You pay and get reimbursed? Cash left for emergencies?
  • “What authorisation does the vet need to treat?” – Some won't treat without owner consent.
  • “Is there a spending limit I should know about?” – Before calling you for approval vs. acting immediately.

Living Arrangements

“The whole house” doesn't always mean what you think:

Questions to Clarify

  • “Will I have the entire house to myself, or are there shared spaces?”
  • “Will any family members, tenants, or lodgers be present during my stay?”
  • “Are there any regular visitors I should expect?” – Cleaners, gardeners, family checking in.

Red flag answers to watch for

Sometimes it's not what they say, but how they say it. Watch for:

"He just needs a bit of redirection"

Could mean genuinely reactive or aggressive behaviour

"She's fine once she gets to know you"

May take days to warm up – or never fully trust you

"Our last sitter had some issues..."

The issue might be the owner, not the sitter

Vague answers about alone time

Pet may have undisclosed separation anxiety

Reluctance to video call

May be hiding something about home or pets

"It's pretty straightforward"

Without details, it often isn't

The question that reveals everything

Experienced sitters often ask one deceptively simple question:

“Has anything ever gone wrong on a previous sit? How was it handled?”

Their answer tells you volumes. Homeowners who are honest, reflective, and reasonable will share openly. Those who blame every previous sitter for every problem may be difficult to satisfy themselves.

Remember: it's a two-way conversation

You're not interrogating them. They're evaluating you too. Frame your questions as genuine interest in doing an excellent job:

  • • “I want to make sure I can give [pet name] exactly what they need”
  • • “I like to understand the routine so the transition is smooth”
  • • “The more I know beforehand, the better I can care for your home”

Good homeowners appreciate thorough sitters. If asking reasonable questions makes them defensive, that itself is a red flag.

The bottom line

A 20-minute conversation before confirming can save you from weeks of difficulty. The best sits happen when both parties know exactly what to expect.

Experienced sitters ask these questions instinctively – they've learned (sometimes the hard way) what matters. If you're new to housesitting, treat this list as your safety net until the questions become second nature.

Looking for sitters who know all the right questions to ask?